Shipping policy

Shipping & Return Policy

Shipping

At Salt & Stitch Co., we take pride in processing and shipping your orders as quickly as possible.

  • All standard orders ship via UPS or USPS within 3–7 business days of purchase.
  • Monogrammed and personalized items require additional processing time and will ship within 12 business days.
  • A tracking number will be provided via email once your order has shipped.

Please note that shipping times may vary during peak seasons or due to carrier delays.

Returns & Exchanges

We want you to love your Salt & Stitch Co. purchase! Please review our return policy carefully:

  • Personalized and monogrammed items are final sale and cannot be returned or exchanged.
  • Non-personalized items are eligible for store credit or exchange if a return request is made within 5 days of in-store purchase or delivery date.
  • Returns can be processed in-store or online. If processing online, items must be shipped back to the store before any exchange or store credit is issued.
  • Items must be returned in original, unused condition with tags attached to qualify for store credit or exchange.

For assistance with a return or to start an online return, please contact us at saltandstitchco@outlook.com